Faqs
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At Gracewell Health and Wellness Clinic, we want you to feel informed and confident about your care. Browse our frequently asked questions below or contact us directly — our team is always happy to help.
What services does Gracewell Health and Wellness Clinic offer?
We provide comprehensive healthcare services including Primary Care, Mental Health Services, Urgent Care, Infusion Therapy, Women’s Health, Lab & Diagnostic Testing, Physical Exams, and Preventive Care — all under one roof in Auburn, GA.
How do I book an appointment?
You can schedule an appointment by calling our clinic directly at +1 (800) 123-4567, emailing us at info@gracewellclinic.com, or using our online appointment request form on our website
Do you accept walk-ins for urgent care?
Yes. We welcome walk-in patients for urgent care needs. We also offer same-day appointments for non-life-threatening illnesses and injuries so you can be seen quickly without long wait times.
Do you accept insurance?
We accept most major insurance plans. We recommend contacting our office before your visit to confirm your coverage. Our team is happy to assist with any billing or insurance questions.
Are mental health services confidential?
Absolutely. All mental health consultations and treatment at Gracewell are completely private and confidential. We provide a safe, judgement-free environment where you can feel comfortable discussing your concerns
What should I bring to my first appointment?
Please bring a valid photo ID, your insurance card, a list of current medications, and any relevant medical records or referral documents. Arriving 10–15 minutes early helps us serve you better.
Do you offer infusion therapy services?
Yes. Our modern Infusion Center provides safe, personalized infusion therapy supervised by experienced clinical staff. Amenities include recliner chairs, free Wi-Fi, TV, an on-site infusion pharmacy, and patient financial counseling.
Can I get lab tests done at your clinic?
Yes. We offer on-site diagnostic testing including blood glucose, flu, COVID-19, rapid strep, urinalysis, urine drug screening, and occult blood testing for fast and convenient results.
What mental health conditions do you treat?
Our mental health team provides compassionate care for anxiety, depression, ADHD, dementia, mood disorders, and stress-related concerns through personalized treatment plans and medication management.
What are your clinic hours?
We are open Monday through Friday 8:00am – 5:00pm and Saturday 10:00am – 3:00pm. Contact us for holiday hours or special scheduling needs.